NHTSA Complaint #10151012 — 1996 PLYMOUTH BREEZE

APPROXIMATELY THREE WEEKS AGO, AFTER MAKING A LEFT TURN, I NOTICED THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE PROBLEM WOULD DISAPPEAR AFTER BACKING UP. AND WAS NOT ALWAYS CONSISTENT. I BROUGHT IT INTO MY GARAGE WHO CHECKED THE BELTS AND FLUID. THEY REPORTED EVERYTHING WAS FINE. YESTERDAY (2/22) LEAVING WORK I WAS MAKING A LEFT TURN OUT OF THE PARKING LOT INTO THE EXIT LANE, AND LOST ALL STEERING ABILITY. ANOTHER EMPLOYEE STOPPED TO SEE IF I NEEDED HELP. WHEN I TOLD HIM I LOST THE STEERING AGAIN AND ASKED IF HE COULD LOOK. WHEN I OPENED MY DOOR TO GET OUT, FROM HIS HEIGHT HE COULD SEE SOMETHING STICKING OUT UNDERNEATH THE CLUTCH AREA. HE REACHED DOWN AND SAW THAT A CHUNK OF THE CLOTH MAT HAD BEEN SUCKED UP INTO THE STEERING COLUMN AT THE BASE OF THE FLOOR AND WAS WRAPPED FREEZING THE STEERING. IT TOOK HIM A WHILE, BUT HE WAS EVENTUALLY ABLE TO FREE IT. ALMOST THE ENTIRE, HEAVY CLOTH MAT WAS A GIANT BALL WRAPPED BY THE COLUMN. I WAS LUCKY THAT IT HAPPENED ON THE COMPANY CAMPUS ONLY MOVING A FEW MILES AN HOUR, AND NOT UP ON INTERSTATE 78 I TRAVEL EVERYDAY AT 55 MILES AN HOUR WHEN THE STEERING COMPLETELY FROZE. *JB