NHTSA Complaint #10150688 — 1998 FORD ESCORT

SUSPENSION:REAR:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10150688
Vehicle	1998 FORD ESCORT
Component	SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Date of Incident	February 13, 2006
Date Filed	February 20, 2006
Mileage	38,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WAS HAVING MY 1998 ESCORT SERVICED. MECHANIC FOUND BOTH REAR COIL SPRINGS HAD FRACTURED IN SAME SPOT. HAD THEM REPAIRED THERE INSTANTLY AT A COST OF $710.10 . I CALLED FORD THEY SAID NO RECALL, I THEN BROUGHT SPRINGS TO MY FORD DEALER TO SHOW THEM AND TO ASK FOR REIMBURSEMENT FOR DEFECTIVE PARTS, I AM STILL WAITING FOR AN ANSWER. HOWEVER FORD DID OFFER TO GET RID OF THE SPRINGS FOR ME BUT I STILL HAVE THEM IN MY TRUNK. *JB

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