NHTSA Complaint #10150554 — 2000 DODGE INTREPID

I BROUGHT THE VEHICLE ON 9/14/2004. THE VEHICLE STOP FUNCTIONING ON DECEMBER 21. THE CAR WASN'T FUNCTIONING UNTIL JUNE OF 2005. TO REPAIR THE CAR IT COST $4,500, WE HAD TO CHANGE THE MOTOR. I TOOK THE VEHICLE TO THE DEALERSHIP, TEXAS STAR MOTORS IN JUNE. ON DECEMBER I LEFT THE CAR ON MARYLAND MALL, AND THE KEYS AT THE DEALERSHIP SO THAT THEY COULD GO GET THE CAR. THEY KNEW THAT WE WERE GOING TO INTERCHANGE CARS. ON DECEMBER I WENT OUT OF TOWN AND NO ONE STAYED IN CHARGE OF THE CAR. ON THE FIRST WEEK OF JANUARY THEY SAID THE CAR WAS READY BUT THEY DIDN'T KNOW WHERE TO LOCATE ME. WHEN I SHOWED TO THE DEALERSHIP THEY WERE ALREADY SELLING THE CAR TO SOME OTHER PEOPLE. I TALKED TO A SALESPERSON AT THE DEALERSHIP, BUT SHE DIDN'T EVEN KNOW WHAT CAR I HAD EXCHANGE. THE CAR WAS INSURED UNTIL JANUARY. I COULDN'T INTERCHANGE THE CAR UNLESS SHE PAID TWO MORE YEARS OF INSURANCE WHICH I HAD ALREADY AGREED TO PAY ONLY ONE YEAR. BY THE DEALERSHIP THE CAR COST $1,785. I WANTED TO INTERCHANGE THE CAR AND GIVE AN DOWN PAYMENT OF $1000. THE OWNER WANTED ME TO GIVE THE $1000 AND GO EXCHANGE THE CAR IN A DIFFERENT DEALERSHIP. IF I WAITED THE TWO YEARS TO MAKE THE INTERCHANGE IT WOULD HAD BEEN TOO LONG. I STOP PAYING ON DECEMBER 29, 2005. THE NEXT PAYMENT WAS DUE ON JANUARY 15 AND THEY SEND A LETTER OF LATE PAYMENT ON JANUARY 14, WHICH MADE NO SENSE BECAUSE THE PAYMENT WAS NOT EVEN DUE ON THAT DATE YET. *NM