NHTSA Complaint #10149063 — 2000 DODGE INTREPID ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10149063
Vehicle	2000 DODGE INTREPID
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 9, 2006
Date Filed	January 30, 2006
Mileage	80 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I DRIVE A 2000 DODGE INTREPID. MY CAR HAS 80,000 MILES ON IT AND HAS ALWAYS BEEN IN GOOD CONDITION. I HAVE A MAINTENANCE TRACK RECORD PROVING THAT I KEEP MY OIL CHANGES AND TUNEUPS, ETC UP TO DATE. ON DECEMBER 20TH MY CAR WAS HIT AND THE PERSONS AT FAULTS INSURANCE COMPANY (PROGRESSIVE) AGREED TO FIX IT. ON JANUARY 9TH I WAS TOLD THAT MY CAR WAS REPAIRED AND READY FOR PICKUP. AS I WAS DRIVING HOME MY CAR MADE THIS LOUD SOUND SO I IMMEDIATELY CALLED PROGRESSIVE TO HAVE THEM TOW IT BECAUSE I DIDNT FEEL SAFE DRIVING IT AND IT NEVER DONE ANYTHING LIKE THAT BEFORE. PROGRESSIVE TOOK IT TO CHAMPION CHRYSLER TO ASSESS IT I WAS TOLD THAT MY CARS ENGINE LOCKED UP WHILE BEING TESTED BY CHAMPION CHRYSLER. SO THIS MEANS THAT PROGRESSIVE HAD MY CAR IN THEIR POCESSION FOR OVER A MONTH AND NOW MY ENGINES LOCKED UP AND STUCK AT CHAMPION. PROGRESSIVE SAYS I DID NOT MAINTAIN MY CAR AND THEY WILL NOT FIX IT BECAUSE IT WAS NOT THEIR FAULT. I SINCE THEN WENT TO JIFFY LUBE AND GOT A PRINT OUT AND IT SHOWS I DID KEEP MY OILS CHANGES REGULARLY AND THE CAR WAS IN GOOD SHAPE. I HAVE REPLACED THE BRAKES, TIRES, POWER STEERING SYSTEM. OVER ALL IT WAS CONSIDERED TO BE IN GOOD CONDITION. NOW I AM STUCK CHAMPION WANTS $6,000 THAT I DO NOT HAVE AND I DO NOT FEEL I AM LIABLE FOR. MY CARS NOT FIXED AND I HAVE NO CAR TO DRIVE. I HAVE A JOB, CHILDREN THAT HAVE TO GET TO SCHOOL AND THIS HAS BEEN A HUGE IN CONVENIENCE. I WOULD LIKE TO KNOW WHAT AM I SUPPOSED TO DO. IS THIS A CAR MALFUNCTION OR WHO SHOULD BE FIXING MY CAR?

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