NHTSA Complaint #10148962 — 2002 FORD EXPLORER

ON JANUARY 16, 2006 WHILE DRIVING ON THE HIGHWAY I NOTICED A SHAKING FEELING UNDER THE DRIVER'S SIDE FLOOR. THERE WAS ALSO LOUD NOISE. I SLOWED DOWN AND CONTINUED TO DRIVE. ON SATURDAY, JANUARY 21, 2006 I BROUGHT FORD EXPLORER 2002 TO A FORD DEALER FOR THEM TO DRIVE AND TAKE A LOOK. THE RESULT WAS VEHICLE ALL OVER THE ROAD, WAS UNSTABLE AND NEEDED ALL 4 WHEEL BEARINGS, UPPER REAR BALL JOINTS. REPLACED. NOT SAFE TO DRIVE FOR VERY LONG, MUST GO SLOW AND A $3,000 APPROXIMATE COST TO REPAIR. I CONTACTED FORD TO COMPLAIN AND TO SEE IF THEY COULD HELP OUT BY REDUCING THE COST OF FIXING IT FOR FREE. THEIR RESPONSE WAS SORRY BUT THEY COULD NOT HELP. I CANNOT SEE HOW FORD CAN TELL ME THERE WAS NOTHING THEY COULD DO WHEN EVERY MECHANIC I HAVE SPOKEN TO SAID IT WAS UNHEARD FOR ALL 4 WHEEL BEARINGS TO GO AT THE SAME TIME, ESPECIALLY WITH ONLY 73,000 MILES ON THE TRUCK. I DRIVE MY 6 YEAR OLD SUN TO SCHOOL, LEFT TO FORD I'M SUPPOSED TO TAKE MY CHANCES WITH HIS SAFETY WHILE DRIVING ONE OF THEIR POORLY MADE VEHICLES. ALL THIS AFTER I HAD TO REPLACE THE TRANSMISSION IN OCTOBER WHEN THAN WENT WHILE I WAS ON VACATION IN NEW HAMPSHIRE.*AK