NHTSA Complaint #10148528 — 2003 NISSAN ALTIMA ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Complaint Details

ODI Number	10148528
Vehicle	2003 NISSAN ALTIMA
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Date of Incident	January 11, 2006
Date Filed	January 25, 2006
Mileage	52,396 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

PLEASE BE ADVISED THAT ON 1/11/06 I TOOK MY 2003 NISSAN ALTIMA TO SOUTH CHICAGO NISSAN FOR A RECALL ON HEADLIGHTS. AT THIS TIME I DECIDED TO PURCHASE THE 60,000 MILE SERVICE PACKAGE WHICH INCLUDED THE DRAINING AND REFILLING OF THE COOLING SYSTEM OR RADIATOR. AFTERWARDS, THE RADIATOR WAS LEAKING FLUIDS. I TOOK THE CAR BACK, AND THE SUPERVISOR DISCOVERED THE RADIATOR WAS CRACKED . HE INFORMED ME THAT THEY WEREN'T LIABLE, AND IT WOULD COST ME $749.60 FOR A NEW RADIATOR. BUT, I EXPLAINED TO HIM THAT THE RADIATOR HAD TO BE OKAY FOR IT TO BE SERVICED; OTHERWISE, SOMEBODY WOULD HAVE SAID SOMETHING. I APPEALED TO THE MANAGER, BUT NOTHING CHANGED. I BELIEVE SOUTH CHICAGO IS LIABLE BUT DON'T WANT TO PAY . PLEASE INVESTIGATE THIS MATTER AND LET ME KNOW WHAT MY OPTIONS ARE BECAUSE I DON'T HAVE $750 TO PAY FOR A RADIATOR . THE NAME OF THE COMPANY IS SOUTH CHICAGO NISSAN, 7410 S. WESTERN, CHICAGO 60636. *AK ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

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