NHTSA Complaint #10148485 — 2004 DODGE RAM 2500

VEHICLE IS A 2004 DODGE RAM 2500 WITH AUTOMATIC TRANSMISSION AND A DIESEL ENGINE. I EXITED THE VEHICLE TO CHECK AN ISSUE WITH HOME CONSTRUCTION. PUT THE VEHICLE IN NEUTRAL ON A FLAT STREET IN PHOENIX OPENED THE DOOR AND WALKED APPROXIMATELY 20 FEET. A COWORKER YELLED AT ME AS MY TRUCK TOOK OFF IN REVERSE , WASN'T ROLLING. WHILE GOING BACKWARDS THE DOOR HIT PALATES OF ROOF TILE AND BENT THE DOOR BACK. THE TRUCK EVENTUALLY ROLLED INTO A HOME AND STOPPED. THE GEAR WAS STILL IN NEUTRAL. CALLED DODGE, WAS TOLD THERE WAS NO PROBLEM WITH TRUCK AND THERE WAS NOTHING TO CORRECT. A YEAR LATER, THERE WAS A RECALL FOR THIS SAME PROBLEM. CALLED DODGE TO MAKE A CLAIM, AND WAS TOLD THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN ALTHOUGH MY TRUCK AND OPTIONS MATCH THE RECALL DESCRIPTION. I WANT MY VEHICLE FIXED, AND THE INSURANCE COMPANY REIMBURSED FOR THE REPAIRS $3000. THINK THE RECALL NEEDS TO BE EXPANDED AND NOT BE BASED SOLELY ON VIN NUMBERS, BUT THE DESCRIPTION OF THE VEHICLE AND ASSOCIATED OPTIONS LISTED IN THE RECALL.*AK