NHTSA Complaint #10147483 — 2003 FORD TAURUS

I OWN A 2003 FORD TAURUS SES. IT HAS ALWAYS HAD A FRONT WINDOW WATER LEAK, HOWEVER IN THE LAST FEW MONTHS THE LEAK HAS MADE THE VEHICLE IMPOSSIBLE TO DRIVE WHEN THE WEATHER IS INCLEMENT. THE VIN OF THIS TAURUS IS [XXX]. TODAY I HAD THE WINDSHIELD REMOVED AND THE GLASS INSTALLER TOLD ME THAT THE REASON THE WINDSHIELD LEAKED IS THAT THERE WAS NO ADHESIVE AT BOTH OF THE BOTTOM CORNERS OF THE GLASS, AND THAT THIS ALLOWED THE WATER TO ENTER THE CABIN AREA. IT WAS SO BAD THAT DURING THE LAST FEW WEEKS, THERE WOULD BE WATER DRIPPING FROM THE LOWER PARTS OF THE DASH BOARD AND THE WATER HAD FILLED THE HEATER FAN HOUSING, FROZEN AND MADE THE FAN TOTALLY INOPERABLE. THIS IS DEFINITELY A SAFELY ISSUE AS THE FAN WAS TOTALLY INOPERABLE AND WOULD NOT ALLOW THE DE-FOGGING OF THE WINDSHIELD. *JB UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)