NHTSA Complaint #10147031 — 2002 FORD F-150 VEHICLE SPEED CONTROL:CRUISE CONTROL

Complaint Details

ODI Number	10147031
Vehicle	2002 FORD F-150
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	September 1, 2005
Date Filed	January 5, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

I WAS ADVISED BY FORD IN SEPTEMBER 2005 THAT MY 2002 F-150 TRUCK WAS INVOLVED IN THE SPEED CONTROL DEACTIVATION SWITCH RECALL AND INSTRUCTED TO REPORT TO MY DEALER FOR ASSISTANCE WHICH I DID. MY CRUISE CONTROL WAS DISABLED (WIRE CUT) BY THE DEALER AND TOLD THAT THE REPLACEMENT PART WOULD BE AVAILABLE BY NOVEMBER 2005. IT IS NOW JANUARY 2006 AND THE DEALER REPORTS THAT THEY DON'T KNOW WHEN THE REPLACEMENT PART WILL BE AVAILABE (FORD SAYS IT MAY BE FEBRUARY). MY COMPLAINT IS THAT I AM SUFFERING A LOSS OF USE BENIFIT FROM FORD'S DEFECTIVE EQUIPMENT FOR FIVE (5) MONTHS AND COUNTING AND THIS IS NOT FAIR OR RIGHT! *NM

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