NHTSA Complaint #10210425 — 2002 FORD F-150

11/21/07 TOOK 2002 FORD F150 TO MEINEKE COMPLAINT OF CRUISE CONTROL NOT WORKING. WAS TOLD IT WOULD BE $80 TO DIAGNOSE THE PROBLEM DIDN'T HAVE THE MONEY AT THE TIME SO I DROVE HOME. 11/28/07 6:55 A.M. AWOKE TO NEIGHBORS BEATING ON DOOR BECAUSE F-150 WAS ON FIRE WITNESS SAID SAW FIRE DRIPPING FROM THE FRONT DRIVERS SIDE UNDER THE HOOD. 11/28/07 FIRE DEPARTMENT ADVISED OF RECALL FOR EXACT SAME THING F-150 ENGINE FIRES. 11/28/07 CONTACTED INSURANCE COMPANY TO FIND OUT IT ONLY COVERED THE VEHICLE AND THE LOAN COMPANY. THANK GOD I NEVER GOT INTO AN ACCIDENT. THERE WAS NO PROPERTY DAMAGE OR LIABILITY ON THE VEHICLE THE LOAN COMPANY PLACED IT ON THERE AND I CANCELED MY OTHER BECAUSE I THOUGHT IT WAS CHEAPER INSURANCE.11/28/07 SEARCHED INTERNET FOUND OVER TWO THOUSAND CASES OF SAME EXACT THING PEOPLE AWAKE TO VEHICLE FIRES DUE TO FAULTY CRUISE CONTROL SWITCH. ALL PICTURES MATCHED MY TRUCK EXACTLY WITH THE BURN PATTERN,HAVING THE MOST INTENSE HEAT ON THE FRONT DRIVERS SIDE. ALSO BURNT MY 1997 EXPEDITION ON FIRE. 11/29/07 FIRESIDE AND FORD CAME TO INVESTIGATE , PAUL A REPRESENTATIVE FOR BOTH CONFIRMED THAT IT WAS IN FACT DUE TO THIS FAULTY SWITCH.11/29/07 FILED A CLAIM WITH FORD THEY ARE UNABLE TO HELP IT IS A LEGAL MATTER BUT LOGGED MY COMPLAINT.11/30/07 WENT TO POWER FORD BY MY HOUSE AND ASKED FOR HELP GREG MAU, MANAGER SAYS "THERE IS AN ACTIVE RECALL FOR YOUR VEHICLE", "FORD NEEDS TO STEP UP TO THE PLATE AND HELP YOU OUT" "HIRE AN ATTORNEY" "I'M SORRY I CAN'T HELP YOU". 11/30/07 LET FORD KNOW THAT I NEED TO MOVE MY EXPEDITION ,THAT IS PINNED IN THE CAR PORT BY THE F-150,BECAUSE I NEED A VEHICLE TO DRIVE . I AM ADVISED THAT I AM NOT ALLOWED TO MOVE THE VEHICLE IN CASE OF A FURTHER INVESTIGATION. 11/30/07 CONTACTED THE BBB FILED A COMPLAINT. 11/30/07 CONTACTED THE NEWS FOX 10 ARIZONA ASKING THEM FOR HELP TO MAKE FORD ACCEPT RESPONSIBILITY. *TR