NHTSA Complaint #10146666 — 2003 DODGE CARAVAN

MY 2003 DODGE CARAVAN MAKES A LOT OF NOISE WHEN YOU GO OVER A BUMP WHEN I TOOK IT TO THE DEALER THEY TOLD ME THAT THE SWAY BAR LINK BUSHINGS WERE BAD. CONVENIENTLY MY EXTENDED SERVICE AGREEMENT DID NOT COVER THIS AND THE SERVICE MANAGER STATED IT SHOULD BE BECAUSE EVERY CARAVAN THAT COMES IN HAS NEEDED THESE AND HE WAS SURPRISED IT WAS NOT COVERED. I HAVE BEEN TOLD THAT IF THESE BREAK IT COULD COMPROMISE THE STABILITY OF THE VEHICLE I HAVE ALSO HAD TO REPLACE THE BRAKE PADS AND ROTORS ON THIS VEHICLE TWICE AND IT HAS ONLY 59,000 MILES I HAVE ALSO HAD COMPLETE FAILURE OF THE COMPONENTS ON THE FRONT SIDE OF THE MOTOR LEADING TO REPLACEMENT OF THE ALTERNATOR, POWER STEERING PUMP, WATER PUMP, AC, AND THE MAIN DRIVE PULLEY OF THE MOTOR ALONG WITH THE LIGHTS RADIO,HEATER FAN AND TRANSMISSION ALL HAVING PROBLEMS. WHEN I CONTACTED CHRYSLER ABOUT THE SWAY BAR LINKS THEY TOLD ME THAT IT WAS MY PROBLEM NOT THEIRS. *JB