NHTSA Complaint #10146177 — 1998 CHEVROLET VENTURE

FOR THE 2ND TIME SINCE THE DATE NOTED BELOW, I AM EXPERIENCING INTAKE MANIFOLD FAILURE ON MY 1998 CHEVY VENTURE. IN 2003 IT WAS REPLACED WHILE THE VEHICLE WAS STILL UNDER WARRANTY AT 34,000 MILES. NOW, JUST SHY OF 2 YEARS LATER, AND AT 53,000 (AT MY OWN EXPENSE AND A COST OF $1200.00)) IT NEEDS TO BE REPLACED AGAIN. THE REASON I AM CONTACTING YOU AT THIS TIME IS THAT GM DOES NOT RECOGNIZE THIS AS A RECALLABLE ISSUE WITH THEIR VEHICLES. I SPOKE WITH GLEN KUNIYUKI ON 12/7/05, AND SYLVIA JABOUIN ON 12/8/05, AT GM CUSTOMER SERVICE. THEY SAID THAT SINCE THIS WAS NOT A RECALLABLE ISSUE AND UNTIL SUCH TIME THAT THE NHTSA MADE THEM RECALL THE VEHICLES INVOLVED, THAT THEY SIMPLY WERE NOT GOING TO RECOGNIZE THAT THIS IS A COMMON PROBLEM TO GM MODELS, AND RECOMMENDED TRADING IT IN FOR A NEWER MODEL. WHILE RESEARCHING THIS PROBLEM, I FOUND SEVERAL WEBSITES WHERE MANY OTHER GM CUSTOMERS ARE EXPERIENCING THE SAME REPETITIVE PROBLEM WITH NO SATISFACTION FROM THE MANUFACTURER. I AM PROVIDING YOU WITH ONLY FOUR, BUT THERE ARE MANY OUT THERE. (HTTP://FORUM.FREEADVICE.COM/ARCHIVE/INDEX.PHP/T-194703.HTML HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/GM_INTAKE_MANIFOLD.HTML HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/GM_DEXCOOL.HTML HTTP://SFDISCUSSIONS.PROBOARDS32.COM/INDEX.CGI?BOARD=LEMON&ACTION=DISPLAY&THREAD=1089240579) YOUR ATTENTION AND RESPONSE TO THIS MATTER WILL BE ANXIOUSLY AWAITED. *NM