NHTSA Complaint #10133535 — 1998 CHEVROLET VENTURE

DT: CONSUMER OWNS A 1998 CHEVROLET VENTURE. AT 55000 MILES THE INTAKE MANIFOLD GASKET WENT OUT. THE VEHICLE WAS MAINTAINED IMMACULATELY. THIS HAPPENED IN OCTOBER 2003. VEHICLE WAS FIXED BY A DEALER ON OCTOBER 10, 2003. HE THEN CHECKED THE INTERNET TO FIND THAT THIS WAS A COMMON PROBLEM DUE TO A COOLANT THAT THE MANUFACTURER USED. ON JULY 2, 2005 THE HEAD GASKET FAILED SUDDENLY, VEHICLE HAD 75,000 MILES. THIS WAS TWO WEEKS AFTER A GARAGE HAD DONE A 75000 MILE CHECK UP ON VEHICLE. WELL OVER $40000 WAS SPENT. HE DID FURTHER RESEARCH ON THE INTERNET TO FIND MANY OTHER COMPLAINTS ON THIS ISSUE. HE FELT THIS WA A SAFETY ISSUE, AND IT WAS ENDANGERING THE LIFE OF HIS FAMILY. HE CONTACTED MANUFACTURER, AND WAS TOLD THAT THEY WOULD CALL HIM BACK, AFTER NOT BEING CALLED BACK BY THE MANUFACTURER AND HIM CALLING MANUFACTURE OFTEN BACK THEY FINALLY MADE HIM AN OFFER OF A DISCOUNT ON SOMETHING. HE REFUSED THE OFFER,. HE FELT THAT THE OFFER WAS NOT NEAR WHAT HE HAD SPENT ON REPAIRS THAT MANUFACTURE SHOULD HAVE PAID FOR REPAIRS. *AK