NHTSA Complaint #10145792 — 2003 FORD EXPLORER

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number	10145792
Vehicle	2003 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	December 21, 2005
Date Filed	December 21, 2005
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

I HAVE A 2003 FORD EXPLORER XLS. THE REAR LIFT GATE ON THIS VEHICLE HAS CRACKED DIRECTLY BELOW THE REAR WINDOW. WE HAVE SPOKEN TO THE FORD DEALERSHIP HERE AND THEY SAY THEY ARE NOT OBLIGATED TO FIX THIS PIECE DUE THE VEHICLE BEING OUT OF THE INITIAL WARRANTY EVEN THOUGH I HAVE THE PREMIUM ESP PLAN AND THE FACT THAT TEMPERATURES GOT TO BELOW FREEZING (27 DEGREES F). THIS IS AN ENGINEERING DEFECT THAT SHOULD BE DEALT WITH SINCE THE PIECE LOCATED ON THE EXTERIOR OF THE VEHICLE AND SHOULD BE ABLE TO WITHSTAND FREEZING TEMPERATURES. THIS IS A PART I BELIEVE SHOULD BE COVERAGE AGAINST DEFECT. COST OF $57.00 PLUS INSTALLATION AND PAINTING. I WOULD LIKE ANY HELP IN THIS MATTER. *JB

Related Complaints for the 2003 FORD EXPLORER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

#10908857 — September 23, 2016 — TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN OPERATING THE VEHICLE, THE REAR HATCH DOOR AND THE REAR HATCH WINDOW ...

#10672725 — January 15, 2015 — TL* THE CONTACT OWNS A 2003 FORD EXPLORER. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE REAR LIFTGAT...

#10637205 — September 18, 2014 — TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR PANEL OF THE LIFTGATE WAS CRACKED. THE FA...

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#10608933 — July 8, 2014 — WHEN CLOSING THE GLASS TAILGATE THE RIGHT HINGE THAT ATTACHES THE GLASS TO THE TAILGATE BROKE CAUSING THE GLASS TO DE...

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