NHTSA Complaint #10145033 — 2002 FORD F-150 STEERING

Complaint Details

ODI Number	10145033
Vehicle	2002 FORD F-150
Component	STEERING
Date of Incident	November 17, 2005
Date Filed	December 12, 2005
Mileage	63,878 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

WHILE PULLING OUT OF MY DRIVEWAY I WAS TURNING THE STEERING WHEEL WHEN I HEARD SOMETHING SNAP IN THE STEERING COLUMN AND THEN I HAD NO CONTROL OF THE STEERING. THE STEERING WHEEL WOULD TURN COMPLETELY AROUND AND THERE WAS NO CONTROL OF THE FRONT WHEELS. AFTER TAKING THE TRUCK TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE THEY REPLACED THE UPPER STEERING GEAR ASSEMBLY, THE STEERING SHAFT, AND REPLACED THE CLOCK SPRING UNDER THE STEERING WHEEL. THIS COST A TOTAL OF $810.16. I WAS ON MY WAY OUT OF TOWN THAT DAY AND WAS HEADING FOR THE INTERSTATE. I AM SO THANKFUL THAT I WAS NOT GOING 70 MPH ON THE INTERSTATE. THEY COULD NOT TELL ME WHY THIS HAPPENED. THE VEHICLE IS ONLY 3 YRS OLD AND HAS 63,878 MILES ON IT. *NM

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