NHTSA Complaint #10142814 — 2001 VOLVO S80

ETM BAD/ ELECTRONIC THROTTLE MODULE THIS HAS BEEN A NIGHTMARE AND IT'S NOT RESOLVED YET! I BOUGHT MY USED VOLVO S-80 T6 OCTOBER 20 TH WITH 76,000 MILES. WITHIN THE DAY OF OWNERSHIP THE SERVICE ENGINE REQUIRED LIGHT CAME ON, AND I FAILED MASS INSPECTION. I TRIED TO GET MY MONEY BACK, BUT I BOUGHT OUT OF STATE, AND THEY REFUSE TO RETURN CALLS. I RESEARCHED THE PROBLEM AND FOUND IT WAS THE ETM. ON WEDNESDAY NOV 10TH 2005, I CALLED MY LOCAL DEALER PIONEER VOLVO IN SOUTH DEERFIELD MASS 1 800 680 2140, AND WAS INFORMED THAT THE ETM WARRANTY EXPIRED AT 70,000 MILES, AT 76,000 MILE, THERE WAS NO WARRANTY. I ASKED HIM ABOUT KNOWN PROBLEMS WITH THE ETM, AND DENIED THAT HE WAS AWARE OF ANY! I ASKED HIM FOR AN APPOINTMENT, EXPLAINED THAT HE IS THE CLOSEST DEALER AT 47 MINUTES AWAY, AND THAT I NEEDED HELP ASAP DUE TO FAILED EMISSIONS. HE TOLD ME "BRING IT IN...AT 9 30 AM AND MAYBE I'LL LOOK AT IT....WHEN I ASKED HIM FOR A GUARANTEED TIME....HE SAID ..."MAYBE IN 2 WEEKS" I DECIDED TO FIX THE PROBLEM MYSELF BY CLEANING THE ETM, WHICH I UNDERSTAND HELPS TEMPORARILY. I HAD NO CHOICE BEING I AM EXTREMELY BUSY IN AN UNFLEXIBLE JOB AND FINANCIALLY STRAPPED. HOWEVER, WHEN REINSTALLING THE ETM, THE BOLTS ARE DESIGNED TO SHEER. THE BOLT SNAPPED AND I HAVE BEEN UNDER MY CAR FOR 3 DAYS....STILL CAN'T EXTRACT IT. I NEED MY CAR! I NEED IT TO PASS INSPECTION! WHY WON'T VOLVO COVER THIS? *NM