NHTSA Complaint #10140293 — 1999 CADILLAC CATERA

CAR'S "CHECK ENGINE" AND TRANSMISSION DASH LIGHTS INTERMITTENTLY STAY ON AND THE CAR WON'T START. SOMETIMES THE CAR WILL START AND MOVE WITH THE TRANSMISSION LIGHT ON BUT THE CAR IS SLUGGISH. TWO OR THREE HOURS LATER THE CAR WILL START AND RUN FINE. THIS PROBLEM WAS IDENTIFIED A WEEK AFTER PURCHASE (SEP 2004) BUT THE DEALER COULDN'T IDENTIFY A PROBLEM. IT HAS GRADUALLY WORSENED, BUT NONE MORE THAN THIS EVENING WHEN MY FAMILY AND I WERE ALMOST KILLED! WE WERE DRIVING ON AN INTERSTATE AT 70 MPH. NO ENGINE LIGHTS WERE ON. THE SPEEDOMETER ALL OF A SUDDEN WENT TO ZERO AND I LOST ALL POWER. AN EIGHTEEN WHEELER MISSED US BY INCHES AS I TRIED TO GET THE CAR OFF TO THE SIDE OF THE ROAD. MY DAUGHTER SLAMMED HER HEAD AGAINST THE SIDE WINDOW. GM AND CADILLAC SHOULD BE ASHAMED OF PUTTING THIS PRODUCT OUT. THEY HAVE ALL BUT WASHED AND TURNED THEIR BACK ON CATERA OWNERS. I AM RETIRING FROM THE U.S. AIR FORCE IN TWO WEEKS AFTER 25 YEARS OF SERVICE. I GET CHILLS WHEN I THINK OF AMERICANS WHO DIED IN WARS AND CONTINGENCIES TO PROTECT PEOPLE AND BUSINESSES LIKE THIS. I CAN'T BELIEVE THERE ISN'T ONE OFFICIAL RECALL ON THIS VEHICLE. I'VE HAD NOTHING BUT TROUBLE WITH THIS CAR FROM THE BEGINNING BUT NONE AS DANGEROUS AS THE CURRENT PROBLEM. I HAVE READ STORY AFTER STORY ON YOURS AND OTHER INTERNET SITES ABOUT THIS LEMON OF A CAR (1997 TO 2001). TOMORROW I WILL TAKE TIME OFF FROM WORK TO BRING THIS CAR TO THE DEALER. EVERYTHING WILL BE BASED ON THEIR SCHEDULE AND I WILL HAVE TO FIND RIDES BACK AND FORTH (30 MINUTES FROM MY WORK AND 45 MINUTES FROM MY HOME). THEY WILL NOT BE ABLE TO IDENTIFY ANY DTC CODES AND I WILL PAY FOR THINGS THAT THEY THINK IS WRONG WITH IT. IRONICALLY, MY RESEARCH INDICATES THAT THE PROBLEM MAY BE A CRANKSHAFT SENSOR. THEY DISAGREED DURING THE WARRANTY PERIOD AND DID NOT REPLACE IT. IT MAY OR MAY NOT BE THE SENSOR, BUT SOMEONE MUST BE RESPONSIBLE AND ACCOUNTABLE FOR IDENTIFYING AND FIXING THIS COMMON CATERA PROBLEM BEFORE SOMEONE GETS KILLED!*JB