NHTSA Complaint #10140210 — 2004 FORD E-350

ENGINE AND ENGINE COOLING:ENGINE:DIESEL issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10140210
Vehicle	2004 FORD E-350
Component	ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident	December 14, 2004
Date Filed	October 19, 2005
Mileage	600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

DT: THE CONTACT OWNS A 2004 FORD E 350 A CONVERSION VAN WHICH WILL NOT START. THE VAN HAS A POWER STROKE DIESEL ENGINE. THE VAN WAS TOWED TWELVE OR MORE TIMES TO MULTIPLE DEALERSHIPS TO LOCATE THE PROBLEM. THE CONTACT STATED THAT NO DEALER COULD FIGURE OUT WHAT THE PROBLEM WAS. A DIAGNOSTICS TEST WAS PERFORMED ON THE VEHICLE ABOUT FIFTEEN TIMES. THE CONTACT HAS TALKED TO FORD NUMEROUS TIMES. HE INVESTED $96,000 IN THE VEHICLE AND WOULD LIKE TO BE ABLE TO DRIVE IT. THIS I HAPPENED AT ALL TIMES OF THE DAY. THE CONTACT WAS LIVING OUT OF THE VEHICLE AND WAS HAVING THOUSANDS OF DOLLARS IN TOWING EXPENSES. ALSO, THERE WERE RENTAL CAR AND MEDICAL EXPENSES AS A RESULT OF THE FAILURE.*AK

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