2004 FORD E-350 — Problems, Recalls & Safety Data
N/A
Safety Rating
70
Owner Complaints
11
Recalls
5
Service Bulletins
1
Investigation
Overview of the 2004 FORD E-350
The 2004 FORD E-350 has received a total of 70 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 11 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, EQUIPMENT ADAPTIVE/MOBILITY. 5 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Fuel System Diesel (10 complaints), Engine And Engine Cooling (4 complaints), and Tires (4 complaints).
Recalls for the 2004 FORD E-350
NHTSA has recorded 11 recalls for the 2004 FORD E-350, potentially affecting up to 709,330 vehicles.
Recall 11E047000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
| 17 vehicles affected
Defect: FORD IS RECALLING CERTAIN REPLACEMENT FUEL TANKS THAT COULD BE INSTALLED INTO MODEL YEAR 2004 THROUGH 2008 E-150, E-250, AND E-350 VANS AND WAGONS. THE AFFECTED FUEL TANKS HAVE AN EXTRA OBDII SENSOR HOLE ON THE TOP OF THE TANK THAT MAY NOT BE PROPERLY SEALED AND MAY LEAK FUEL.
Consequence: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL TANKS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 28, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-800-232-5952.
View full details →Recall 09V100000 — EQUIPMENT ADAPTIVE/MOBILITY
| 52 vehicles affected
Defect: VAN CONVERSIONS IS RECALLING 52 MY 2004-2007 FORD E-150, E-250 E-350 AND MY 2006 GM SAVANNA 3500 VANS BUILT ON FORD AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES," THE ANTI-STOW INTERLOCK MAY NOT...
Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy: VAN CONVERSIONS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR VAN CONVERSIONS AT 610-837-0707.
View full details →Recall 09V102000 — EQUIPMENT ADAPTIVE/MOBILITY
| 74 vehicles affected
Defect: VAN CONVERSIONS IS RECALLING 74 MY 2004-2007 FORD E-150, E-250 E-350 AND MY 2006 GM SAVANNA 3500 VANS BUILT ON FORD AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT...
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy: VAN CONVERSIONS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR VAN CONVERSIONS AT 610-837-0707.
View full details →Recall 08V518000 — EQUIPMENT ADAPTIVE/MOBILITY
| 224 vehicles affected
Defect: MOBILITYWORKS IS RECALLING 224 MY 2007-2008 FORD E150, MY 2006-2008 E250, MY 2004-2007 E350, MY 2006 E450, MY 2005-2007 CHEVROLET 2500, MY 2007 CHEVROLET 1500, AND MY 2006 DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES."...
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy: MOBILITYWORKS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.
View full details →Recall 08V519000 — EQUIPMENT ADAPTIVE/MOBILITY
| 133 vehicles affected
Defect: MOBILITYWORKS IS RECALLING 133 MY 2005-2006 FORD E250, MY 2000, 2004-2006 E350, MY 2000, 2005 E450, MY 2005-2006 GMC 2500, GMC 3500, AND MY 2006 DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK...
Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy: MOBILITYWORKS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITYWORKS AT 1-800-769-8267.
View full details →Recall 06E056000 — FUEL SYSTEM, GASOLINE
| 58,640 vehicles affected
Defect: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Consequence: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
View full details →Recall 05V270000 — ELECTRICAL SYSTEM:WIRING
| 180,104 vehicles affected
Defect: CERTAIN PICKUP TRUCKS, SPORT UTILITY VEHICLES AND VANS EQUIPPED WITH 6.0L DIESEL ENGINES MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART.
Consequence: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
Remedy: DEALERS WILL UPGRADE THE FUEL INJECTION CONTROL MODULE (FICM) WIRE HARNESS OR REPLACED, AND/OR HAVE A NEW INJECTION CONTROL PRESSURE (ICP)) SENSOR CONNECTOR INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON JULY 22, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
View full details →Recall 04V444000 — ELECTRICAL SYSTEM:WIRING
| 214,849 vehicles affected
Defect: ON CERTAIN VANS, A DIODE IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE MAY EXPERIENCE AN ELECTRICAL SHORT.
Consequence: THE ELECTRICAL SHORT MAY CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, OR THE MODULE MAY OVERHEAT RESULTING IN A BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION MAY OCCUR WHILE THE VEHICLE IS BEING DRIVEN OR UNATTENDED.
Remedy: DEALERS WILL INSTALL A NEW FUSE IN THE ABS CIRCUIT AND INSTALL A HEAT SHIELD OVER THE ABS MODULE. THE RECALL BEGAN ON OCTOBER 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. ALSO FORD IS EXTENDING THE LIMITED WARRANTY (FOR...
View full details →Recall 04V445000 — ENGINE AND ENGINE COOLING
| 253,076 vehicles affected
Defect: ON CERTAIN VANS, THE AIR FILTER ELEMENT MATERIAL PROCESS RESULTED IN AN AIR FILTER PAPER ELEMENT THAT CAN SMOLDER OR BURN. THIS CHANGE IN FILTER PAPER COMPOSITION COMBINED WITH THE CONFIGURATION OF THE AIR INDUCTION SYSTEM, MAY ALLOW HOT CARBON PARTICLES TO CONTACT THE AIR FILTER ELEMENT DURING CERTAIN DRIVING CONDITIONS THAT CREATE HOT PARTICLES.
Consequence: THESE HOT PARTICLES MAY IGNITE THE AIR FILTER ELEMENT WITH THE POTENTIAL FOR AIR INDUCTION SYSTEM DAMAGE OR UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE AIR FILTER ELEMENT. THE RECALL BEGAN SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. ALSO FORD IS EXTENDING THE LIMITED WARRANTY (FOR A ONE TIME REPLACEMENT) OF THE ABS MODULE FOR A TOTAL...
View full details →Recall 04V589000 — EQUIPMENT ADAPTIVE/MOBILITY
| 501 vehicles affected
Defect: ON CERTAIN VANS BUILT ON FORD E250/E350 CHASSIS AND EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR ACCUBUILT AT 419-222-1501.
View full details →Recall 04V562000 — EQUIPMENT ADAPTIVE/MOBILITY
| 1,660 vehicles affected
Defect: ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.
View full details →Owner Complaints for the 2004 FORD E-350
70 complaints have been filed with NHTSA for the 2004 FORD E-350. Below is a breakdown by vehicle component.
Most Recent Complaints
AT 68,450 MILES, SEVERAL ISSUES OCCURRED: 1) OIL PRESSURE SWITCH BLEW OUT OF THE HOUSING, 2) OIL WAS VISIBLE IN COOLANT, 3) OIL WAS LEAKING FROM ENGINE, 4) IDLE VACILLATED UP AND DOWN W/O ANY ACTION ON PART OF THE USER. TOOK VAN TO DEALER, WHO CLAIMED TO HAVE REPAIRED THESE ITEMS. INSPECTION OF THE "REPAIRED VEHICLE" REVEALED OIL STILL DRIPPING OFF ENGINE ONTO GROUND. WAS TOLD THAT THIS WAS "NORMAL" AND WOULD DISAPPEAR. HOWEVER, THIS DID NOT HAPPEN. ENGINE HAS CONTINUED TO LEAK AND OIL CONTINUES TO MIX WITH COOLANT FLUID, EVEN AFTER FLUSHING SYSTEM TWICE SINCE REPAIR. DESPITE NUMEROUS CALLS TO DEALER, PROBLEM HAS NOT BEEN FIXED. ENGINE HAS LESS THAN 13K ADDITIONAL MILES ON IT SINCE "REPAIR" AND OIL IS STILL LEAKING. LEAK CONTINUES TO GET WORSE WITH TIME. I BELIEVE THIS IS A MANUFACTURER'S DEFECT AND SINCE THE ENGINE HAS FAR LESS THAN 100K MILES ON IT, SHOULD BE REPAIRED AS A WARRANTY ITEM. MIXING OF OIL AND COOLANT IS A SAFETY HAZARD AND NEEDS TO BE PROGRAMMATICALLY ADDRESSED BY FORD.
AT 68,450 MILES, SEVERAL ISSUES OCCURRED: 1) OIL PRESSURE SWITCH BLEW OUT OF THE HOUSING, 2) OIL WAS VISIBLE IN COOLANT, 3) OIL WAS LEAKING FROM ENGINE, 4) IDLE VACILLATED UP AND DOWN W/O ANY ACTION ON PART OF THE USER. TOOK VAN TO DEALER, WHO CLAIMED TO HAVE REPAIRED THESE ITEMS. INSPECTION OF THE "REPAIRED VEHICLE" REVEALED OIL STILL DRIPPING OFF ENGINE ONTO GROUND. WAS TOLD THAT THIS WAS "NORMAL" AND WOULD DISAPPEAR. HOWEVER, THIS DID NOT HAPPEN. ENGINE HAS CONTINUED TO LEAK AND OIL CONTINUES TO MIX WITH COOLANT FLUID, EVEN AFTER FLUSHING SYSTEM TWICE SINCE REPAIR. DESPITE NUMEROUS CALLS TO DEALER, PROBLEM HAS NOT BEEN FIXED. ENGINE HAS LESS THAN 13K ADDITIONAL MILES ON IT SINCE "REPAIR" AND OIL IS STILL LEAKING. LEAK CONTINUES TO GET WORSE WITH TIME. I BELIEVE THIS IS A MANUFACTURER'S DEFECT AND SINCE THE ENGINE HAS FAR LESS THAN 100K MILES ON IT, SHOULD BE REPAIRED AS A WARRANTY ITEM. MIXING OF OIL AND COOLANT IS A SAFETY HAZARD AND NEEDS TO BE PROGRAMMATICALLY ADDRESSED BY FORD.
ALL GAUGES STOP WORKING WHEN IT RAINS BUT STARTS AND RUNS OK. POWER WINDOWS DO NOT WORK WHEN IT RAINS BUT STARTS AND RUNS OK.
ALL GAUGES STOP WORKING WHEN IT RAINS BUT STARTS AND RUNS OK. POWER WINDOWS DO NOT WORK WHEN IT RAINS BUT STARTS AND RUNS OK.
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED BURNS ON BOTH FOREARMS, BUT DID NOT RECEIVE MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000. THE VIN WAS UNAVAILABLE.
Safety Rating for the 2004 FORD E-350
NHTSA has not yet tested the 2004 FORD E-350 in its New Car Assessment Program.
Technical Service Bulletins for the 2004 FORD E-350
Ford Motor Company has issued 5 technical service bulletins (TSBs) for the 2004 FORD E-350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB-08-26-3 — FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
FORD: SOME VEHICLES WITH DIESEL ENGINES MAY EXPERIENCE NO STARTS, HARD STARTS OR ROUGH RUNNING WHEN COLD AND MAY BE ACCOMPANIED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0611, P1378 AND/OR ALL 8 INJECTOR CIRCUIT CODES. *PE
05185 — ENGINE AND ENGINE COOLING
RPM SURGE AT IDLE - AUDIBLE EGR SURGE - LOW POWER/EXHAUST SMOKE/ROUGH IDLE FOLLOWING COLD START - HIGH RPM IN BATTERY CHARGE PROTECTION MODE - DIAGNOSTIC TROUBLE CODE P0488 AND P1334 - 6.0L ENGINE. *TT
051713 — ENGINE AND ENGINE COOLING
COOLANT DEGAS BOTTLE OVERFLOW. *TT
04B19 — SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING REPLACEMENT. CUSTOMER SATISFACTION PROGRAM 04B19. VEHICLES MAY HAVE BEEN EQUIPPED WITH LIGHTER THAN INTENDED FRONT SPRINGS, AS WELL AS A CERTIFICATION LABEL THAT MATCHES THE LIGHTER FRONT SPRING CODE. *TT
17820 — ELECTRICAL SYSTEM
MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODE (DTC) P2195 AND/OR P2197. *TT
NHTSA Investigations for the 2004 FORD E-350
NHTSA has opened 1 investigation into potential safety defects in the 2004 FORD E-350.
Investigation EA10003 — ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH Closed
Opened:
HVAC Switch Failures
Other Model Years of the FORD E-350
- 1999 FORD E-350 — 77 complaints
- 2000 FORD E-350 — 63 complaints
- 2001 FORD E-350 — 59 complaints
- 2002 FORD E-350 — 61 complaints
- 2003 FORD E-350 — 59 complaints
- 2004 FORD E-350 (current)
- 2005 FORD E-350 — 80 complaints
- 2006 FORD E-350 — 76 complaints
- 2007 FORD E-350 — 23 complaints
- 2008 FORD E-350 — 55 complaints
- 2009 FORD E-350 — 11 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints