NHTSA Complaint #10139994 — 1999 FORD F-150

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10139994
Vehicle	1999 FORD F-150
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	October 2, 2005
Date Filed	October 17, 2005
Mileage	117,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I WAS DRIVING MY FAMILY DOWN A WINDING MAJOR MOUNTAIN HIGHWAY IN MY 1999 FORD F150 TRUCK (5.4L V-8, 117400 MILEAGE) WHEN A LOUD BANG CAME FROM THE ENGINE AREA AND MY TRUCK LOST POWER. THIS STARTLED ME AND I LOST MOMENTARY CONTROL OF THE TRUCK. I REGAINED CONTROL AND PULLED TO THE ROAD SIDE. THE NEXT DAY (10/3/05) I TOOK THE TRUCK TO FAIRWAY FORD SERVICE DEPARTMENT. THEY HAD REPLACED ALL THE SPARK PLUGS ABOUT 10,000 MILES PREVIOUSLY. THEY DETERMINED THE PROBLEM TO BE A "BLOWN OUT SPARK PLUG". BOTH THE SERVICE ADVISOR AND THE SERVICE MANAGER SAID THE PROBLEM WAS CAUSED BY A BAD DESIGN BY FORD (NOT ENOUGH THREADS TO HOLD THE PLUG) AND THE PREVIOUS PLUG REPLACEMENT HAD NOTHING TO NO WITH PROBLEM. THEY SAID NEITHER THEY NOR FORD WOULD TAKE ANY RESPONSIBILITY FOR THE PROBLEM THEY CORRECTED THE PROBLEM BY INSTALLING A REMANUFACTURED LEFT SIDE CYLINDER HEAD, ALL PER A FORD TECHNICAL SERVICE BULLETIN. THE COST WAS $2549.35. THEY KEPT THE OLD PARTS. *NM

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