NHTSA Complaint #10139902 — 2003 HONDA ELEMENT

CONSUMER HAD WINDSHIELD REPLACED ON FOUR OCCASIONS, BECAUSE IT MADE A HOWLING NOISE. *TS THE COMPANY THAT REPLACED THE WINDSHIELD BLAMED THE MANUFACTURER FOR NOT FIXING A BAD WELD. THE MANUFACTURER CLAIMED THE CONSUMERS MODEL WAS PRONE TO BREAKAGE BECAUSE OF THE VERTICAL POSITION WHEN STRUCK BY EVEN THE SLIGHTEST IMPACT WITHIN THE BLACK AREA ON THE OUTSIDE EDGE OF THE GLASS, HOWEVER THE CONSUMER DISAGREED WITH THAT THEORY, STATING THERE HAD BEEN OTHER VEHICLE DOWN THROUGH THE YEARS THAT HAD THIS TYPE OF WINDSHIELD POSITIONING WITHOUT EXCESSIVE WINDSHIELD BREAKAGE. *JB