NHTSA Complaint #10204427 — 2003 HONDA ELEMENT VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	10204427
Vehicle	2003 HONDA ELEMENT
Component	VISIBILITY:WINDSHIELD
Date of Incident	August 1, 2004
Date Filed	September 28, 2007
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

I PURCHASED MY CAR IN AUGUST 2003, AND THIS HONDA ELEMENT WINDSHIELD CRACK OCCURRED IN AUGUST OF 2004 FROM NO OBVIOUS REASONS SUCH AS SOMETHING HITTING MY WINDSHIELD. I WAS HAVING OTHER ISSUES WITH THE ELEMENT AND I ASKED MY HONDA ADVISOR ABOUT THE CRACK AND SHE TOLD ME THAT HONDA WOULD NOT REPLACE THE WINDSHIELD AND THAT IT WOULD BE OUT OF POCKET FOR ME. NOW I HAVE FOUND A HONDA SERVICE BULLETIN FROM MAY 6, 2003 CONCERNING THE WINDSHIELD AND IT WAS TO BE REPLACED. MY CAR IS 118,000 MILES NOW AND I AM SO LIVID THAT MY HONDA ADVISOR REFUSED TO FIX THIS CRACK WHICH HAS GROWN TO MORE THAN 4 INCHES. PLEASE HELP. *JB

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