NHTSA Complaint #10139882 — 2004 FORD EXPLORER TIRES

Complaint Details

ODI Number	10139882
Vehicle	2004 FORD EXPLORER
Component	TIRES
Date of Incident	September 1, 2005
Date Filed	October 7, 2005
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

LTR FWD EMAIL FM CONSUMER RE DEFECTIVE MICHELIN CROSS TERRAIN P235/70R-16 TIRES FOR A 2004 FORD EXPLORER, REQUEST A DEFECT INVESTIGATION, DOT/I32005-5097. *TS WHILE DRIVING 55 MPH THE CONSUMER'S VEHICLE BEGAN TO VIBRATE. A SOON AS THE CONSUMER PULLED OF THE ROAD THE TIRE BLEWOUT. THE VEHICLE WAS TAKEN TO A TIRE DEALER. THE TIRE TECHNICIAN CONCLUDED THAT THE FAILURE WAS DUE TO A MANUFACTURING DEFECT WHICH RESULTED IN INTERIOR LINER SEPARATION AND SIDEWALL SEPARATION. THE CONSUMER CONTACTED THE MANUFACTURE BUT THEY REFUSED TO PROVIDE ANY FINANCIAL ASSISTANCE. THE CONSUMER HAD TO PAY A PRO-RATED PRICE FOR A NEW TIRE. THIS TIRE WAS ORIGINAL EQUIPMENT O THE VEHICLE. THE CONSUMER IS CONCERNED THAT THE OTHER THREE TIRE WILL FAIL IN THE SAME MANNER. *NM

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