NHTSA Complaint #10384752 — 2004 FORD EXPLORER TIRES

Complaint Details

ODI Number	10384752
Vehicle	2004 FORD EXPLORER
Component	TIRES
Date of Incident	January 28, 2011
Date Filed	February 28, 2011
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I PURCHASED A 2004 FORD EXPLORER FROM A TOYOTA DEALERSHIP ON 1/28/11. THE CAR WAS A CERTIFIED / WARRANTED VEHICLE. I WAS ASSURED BY THE TOYOTA SALESMAN THAT ANY PROBLEM WITH THE CAR WOULD BE FIXED UNDER THE WARRANTY. SEVERAL PROBLEMS WHICH THE CAR HAS INCLUDE: MISMATCHED TIRES, INOPERABLE SUNROOF, LEAK IN THE DIFFERENTIAL SEAL & NOISE IN THE DIFFERENTIAL. I HAD THE CAR INSPECTED AT A FORD DEALERSHIP & WAS TOLD THESE PROBLEMS NEEDED REPAIR. THE TOYOTA DEALERSHIP HAS NOT RETURNED NUMEROUS PHONE CALLS, EMAILS & WHEN I BROUGHT THE CAR BACK TO THEM, I WAS TOLD ALL THESE REPAIRS HAD BEEN FIXED & LATER FOUND OUT THAT NOTHING WAS DONE. *TR

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