NHTSA Complaint #10139603 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10139603
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 13, 2005
Date Filed	October 13, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I HAVE A 2004 FORD EXPLORER XLT, PURCHASED BRAND NEW WITH ONLY 1 MILE ON IT ON 6/25/04. I HAVE EXPERIENCED VIOLENT JERKING OF THE VEHICLE WHEN TURNING THE WHEEL, GOING IN REVERSE, OR SHIFTING GEARS. I TEMPORARILY LOSE CONTROL OF STEERING WHEN THIS JERKING OCCURS. THE VEHICLE'S TRANSMISSION WAS RECALLED AND SUBSEQUENTLY SERVICED ON 2/03/05 ...THEN AGAIN ON 7/18/05... AND AGAIN ON 8/24/05 ...AND I HAVE AN APPOINTMENT IN 2 DAYS ON 10/15/05... ALL FOR THE SAME PROBLEM. APPARENTLY THE NECESSARY PART IS ON NATIONAL BACK-ORDER SO FORD CONSTANTLY PUTS A "BAND-AID" ON THE PROBLEM SO IN THE INTERIM, I AM SUBJECT TO MAJOR INCONVENIENCES AND DANGER BECAUSE OF THIS DEFECT. *JB

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