NHTSA Complaint #10139230 — 1998 FORD EXPEDITION ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10139230
Vehicle	1998 FORD EXPEDITION
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	July 2, 2003
Date Filed	October 10, 2005
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

ON JULY 1, 2003 WHILE DRIVING ON FREEWAY I HEARD A LOUD POP FOLLOWED BY A LOSS OF POWER. I HAD THE VEHICLE TOWED TO GALPIN FORD. I WAS TOLD THE #2 SPARK PLUG BLEW THROUGH THE HEAD GASKET. TOTAL REPAIRS PAID WERE $4059.99. APPROX. 1 MONTH LATER SPARK PLUG #4 ON THE OTHER HEAD BLEW. NOT WANTING ANOTHER 4 GRAND BILL I TOWED THE VEHICLE TO DODGE BROTHERS WHERE I WAS CHARGED $402.95 TO INSERT A HELI-COIL FOR THE ONE SPARK PLUG HOLE. ON 11/10 A 3RD PLUG BEW. KNOWING THAT I STILL HAD TWO MORE PLUGS THAT COULD BLOW MY WIFE TOWED VEHICLE BACK TO GALPIN. WHEN TOLD REPAIRS WOULD BE IN EXCESS OF $2500.00 SHE BROKE DOWN AND GOT THEM TO REDUCE THE COST TO $874.00. TOTAL COSTS WITH TOW AND RENTAL 5,736.94. *NM

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