NHTSA Complaint #10139151 — 2002 TOYOTA CAMRY

SEVERE VIBRATION IN STEERING WHEN BRAKES APPLIED 20+ MONTHS AFTER PURCHASE. BROUGHT TO DEALER, DEFORMED ROTORS, MACHINED FRONT DISC BRAKES & REPLACED PADS. WHEN BRAKING AFTER THIS, VEHICLE PULLED TO THE LEFT. 24 MONTHS LATER HAD SAME SEVERE VIBRATION/BRAKES AGAIN. RESEARCHED COMPLAINTS NHTSA SITE..MANY HAVE SAME COMPLAINT TO DEALER AGAIN & THEY WANTED TO CHARGE ME $99 TO DIAGNOSE. I SAID NO & THE MGR STEVE SAID WE DON'T CHARGE THAT FEE FOR BRAKES. I ADVISED I KNEW OF TSB'S ISSUED FOR THIS CAR & SHOULDN'T HAVE SAME PROBLEM FROM 2 YRS AGO. HE SAID ONLY 1 YR WARRANTY ON PREV WORK, BUT HE WOULD TAKE A LOOK. HE SAID MY ROTORS WERE WARPED & COULD NOT BE MACHINED AGAIN, ONLY REPLACED, HOWEVER BRAKE PADS ARE REPLACED WHEN THEY ARE 2 ML & MINE WERE AT 7-8, & SAFE SO EITHER REPLACE ROTORS & PADS $469 LIVE W/ VIBRATION UNTIL PADS WORN DOWN TO 2 ML THEN DO BRAKE JOBE. I ADVISED I KNEW OF TSB'S FOR THIS PROBLEM & HE SAID HE ALREADY CHECKED & THERE AREN'T. I SAID CHECK AGAIN & AFTER WAITING TOLD ME THERE WAS A TSB BUT IT HAD EXPIRED BUT IN AN ACT OF "GOOD WILL" HE WOULD ORDER THE PART AND DO THE REPAIR TO BOTH FRONT BRAKES FREE. I MADE AN APPT & WENT FOR REPAIR. REPAIR ORDER SAID ONLY ONE SIDE ROTOR AND PAD REPLACED. NOW WHEN I APPROACH HGWY SPEED OF 60-65 MPH, STEERING WHEEL SHIMMIES. PEOPLE ARE HAVING ACCIDENTS DUE TO THESE BRAKE PROBLEMS ACCORDING TO NHTSA COMPLAINTS & NOTHING IS BEING DONE! I WORRY SOMEONE WILL BE HURT BECAUSE THIS PROBLEM IS NOT DEEMED WORTHY OF A RECALL. THE DESIGN OF THE BRAKES IS A PROBLEM. *NM