NHTSA Complaint #10138908 — 1997 VOLVO 850

ELECTRICAL SYSTEM:WIRING issue reported to NHTSA

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Complaint Details

ODI Number	10138908
Vehicle	1997 VOLVO 850
Component	ELECTRICAL SYSTEM:WIRING
Date of Incident	August 8, 2005
Date Filed	October 6, 2005
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

CAR WOULD NOT START - APPEARED TO BE DEAD BATTERY - REPLACED BATTERY - CAR STARTED, NEXT DAY CAR BATTERY DEAD - JUMPED BATTERY, CAR STARTED-2 HOURS LATER CAR BATTERY DEAD - TESTED NEW BATTERY TESTED OK. JUMPED BATTERY TOOK CAR TO VOLVO DEALER - LAWRENCE MOTORS IN WALNUT CREEK - TOOK SERVICE DEPARTMENT 1 DAY? TO DIAGNOSE - "WIRING HARNESS NEEDS TO BE REPLACED AT $2,000 COST!! CAR TO BE READY IN 3 TO 4 WEEKS (SEPTEMBER 1ST), THEN DELAYED (UNKNOWN REASONS), DELAYED TO OCT 1ST, AS OF TODAYS CALL OCT 6, 2005 WAS ADVISED CAR NOT AVAILABLE UNTIL POSSIBLY NOV 1ST. WHY WOULD A CAR WITH 100,000 MILES AND 8 YEARS OLD (ALWAYS PROPERLY SERVICED) REQUIRE A NEW WIRING HARNESS? AND AT SUCH A COST? AND WHY DOES THE PART TAKE OVER 90 DAYS TO RECEIVE?*JB

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