NHTSA Complaint #10138703 — 1998 FORD EXPEDITION STEERING:COLUMN

Complaint Details

ODI Number	10138703
Vehicle	1998 FORD EXPEDITION
Component	STEERING:COLUMN
Date of Incident	July 20, 2005
Date Filed	October 5, 2005
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

DT: THE CONSUMER STATED THAT THE 1998 FORD EXPEDITION WAS HAVING A PROBLEM WITH THE STEERING AND WAS MAKING A LOUD NOISE. THERE IS A CLANKING SOUND. THE PROBLEM IS INTERMITTENT. WHEN TURNING THE STEERING WHEEL AT A SLOW SPEED ONE CAN HEAR THE NOISE. THE SPEED IS 5 MPH. THE CONSUMER HAD THE VEHICLE IN THE SHOP THREE TIMES OVER THE NOISE PROBLEM. NO ONE CAN FIND THE CAUSE OF THE PROBLEM. THE ONLY THING THAT THEY KNOW IS THAT IS COMING FROM THE FRONT END. THE CONSUMER HAS NOT CONTACTED FORD ABOUT THIS PROBLEM. THE MECHANIC SUGGESTED THAT IT MAY BE THE STEERING COLUMN OR AROUND THAT AREA.*AK

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