NHTSA Complaint #10138315 — 2002 MERCURY COUGAR

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10138315
Vehicle	2002 MERCURY COUGAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 30, 2005
Date Filed	October 1, 2005
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I PURCHASED THIS 2002 MERCURY COUGAR 9 DAYS AGO AND THE TRANSMISSION STARTED HESITATING IN OVERDRIVE, SO I TURNED O/D OFF AND IT WAS FINE. WHEN I GOT HOME I TRIED TO PUT IT IN REVERSE AND IT WOULDN'T MOVE. I TRIED TO PUT IT IN NEUTRAL AND IT MOVED FORWARD. I RECENTLY DISCOVERED THAT I WAS NOT THE ONLY ONE, I HAVE SEEN REPEATED ACCOUNTS OF THIS SAME A/T FAILURE ON THIS SAME YEAR & MODEL ON THE INTERNET INCLUDING THIS SAME COMPLAINT FORUM. I ALSO DISCOVERED THIS WAS A RESULT OF MERCURY'S POOR ENGINEERING IN THE OVERDRIVE GEAR, AND THE PLASTIC VALVE BOX (USED FOR GEAR SELECTION) INSIDE THE TRANS AXLE. I WOULD APPRECIATE MERCURY MOTOR COMPANY PAYING FOR THE REPAIRS. I WOULD NOT HAVE PURCHASED A VEHICLE TO EXPECT COSTLY REPAIRS DUE TO ENGINEERING MISTAKE OR POOR DESIGN. *NM

Related Complaints for the 2002 MERCURY COUGAR

Other POWER TRAIN:AUTOMATIC TRANSMISSION Complaints

#10215075 — January 15, 2008 — AUTOMATIC TRANSMISSION FAILURE AT 85,000 MILES UNDER NORMAL OPERATION AND MAINTENANCE. *TR

#10174136 — November 23, 2006 — VEHICLE HAS BEEN WELL MAINTAINED. TRANSMISSION WAS SHIFTING POORLY AND SUDDENLY SAME DAY, REVERSE WILL NOT ENGAGE, AL...

#10124974 — June 10, 2005 — MY 2002 MERCURY COUGAR, STARTED GRINDING IN THE THIRD GEAR. I TOOK IT TO MY DEALER AND THEY QUOTED ME 1500.00-2500...

#10090984 — September 14, 2004 — BOUGHT THE CAR IN 12/02 AND IN 7/04 ALMOST WHEN THE WARRANTY IS OVER THE TRANSMISSION FAILED. I WAS DRIVING ON THE S...

#10039127 — September 18, 2003 — WE WERE DRIVING OUR VEHICLE ON THE INTERSTATE AND THE CAR STARTED TO HESITATE THEN ACCELERATE FAST IT DID THIS 6 TIME...

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