NHTSA Complaint #10136522 — 2002 MERCURY SABLE

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10136522
Vehicle	2002 MERCURY SABLE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	August 30, 2005
Date Filed	September 14, 2005
Mileage	41,126 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IA

Consumer Description

WE HAVE A LOT OF HUMIDITY HERE WHERE I LIVE, AND I NEEDED TO USE THE DEFROST MODE ON MY 2002 MERCURY SABLE WITH 41K MILES, BUT I WASN'T ABLE TO GET WARM AIR TO COME OUT. I TRIED A FEW DIFFERENT DAYS BEFORE I REPORTED IT TO MY DEALER FOR SERVICE. WHEN I TOOK IT IN, THE MECHANIC REPLACED THE THERMOSTAT AND GASKET AND THE BLEND AIR DOOR MOTOR. IT COST ME $237. I TRIED IT THE NEXT MORNING--NO DEFROST. THEY HAD TO ORDER ANOTHER MOTOR. *NM

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