NHTSA Complaint #10136054 — 1996 MERCURY MYSTIQUE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10136054
Vehicle	1996 MERCURY MYSTIQUE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 9, 2005
Date Filed	September 9, 2005
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I PURCHASED MY MERCURY MYSTIQUE NEW IN NOVEMBER OF 1996. I HAVE ALWAYS DRIVEN THE CAR VERY EASY, I DON'T EVEN GET ON THE EXPRESSWAY VERY OFTEN. AT AROUND 45,000 MILES, I HAD THE TRANSMISSION SERVICED, WHICH THE OWNERS MANUAL DOESN'T EVEN MENTION. NOW, WITH ONLY 55K MILES, THE TRANSMISSION HAS FAILED AND NEEDS A TOTAL REBUILD! ALTHOUGH THE CAR IS NEARLY 9 YEARS OLD, AT 55,000 MILES THE TRANSMISSION FAILING IS NOT ACCEPTABLE. THERE HAS TO BE SOME KIND OF FLAW IN THE DESIGN FOR IT TO DO THIS. *B

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