NHTSA Complaint #10136036 — 2002 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10136036
Vehicle	2002 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 1, 2005
Date Filed	September 9, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

SLUDGE IN THE MOTOR WAS FOUND. I CHANGED TO SYNTHETIC OIL SOON AFTER MY WARRANTY WAS OVER BUT WAS NEVER TOLD TO CHANGE TO SYNTHETIC BECAUSE OF POSSIBLE SLUDGE. I WAS NEVER TOLD THAT THIS PROBLEM WAS COMMON IN VW 1.8T ENGINES. THIS PROBLEM WILL COST ME $2,000 SO FAR. I HAVE KEPT GREAT CARE OF THE CAR AND HAVE RECORDS EXCEPT THOSE WHO WERE SERVICE BY THE DEALERSHIP BECAUSE THOSE ARE STAMPED IN MY BOOK (THE ONE THAT IS GIVEN TO YOU AT THE DEALERSHIP) THE INFORMATION SHOULD BE ENOUGH FOR THE WARRANTY. I HAVE YET TO SOLVE THIS , BUT IN DEALING WITH THE OTHER DEALERSHIPS THEY ONLY KEEP RECORDS FOR A FEW YEARS. *JB

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