NHTSA Complaint #10135992 — 2004 SATURN ION

I FIRST TOOK MY 2004 SATURN 3 ION QUAD COUPE TO THE DEALER WITH A TRANSMISSION PROBLEM. AS I WOULD ACCELERATE THE CAR WOULD LOSE SPEED. I NEVER KNEW WHEN THIS WAS GOING TO HAPPEN. IT HAPPENS AT ANY SPEED. AT THE TIME OF MY FIRST COMPLAINT THERE WAS 27,539. I NOW HAVE 33,020 AND FINALLY AFTER 3 MONTHS AND 12 TRIPS TO THE DEALER THEY ARE PUTTING IN A NEW TRANSMISSION. EVERY TRIP TO THE DEALER RESULTED IN MY BEING TOLD THAT THE COMPUTER SAID NOTHING WAS WRONG WITH MY CAR. THEY KEPT THE CAR FOR A WEEK WHILE THEIR MANAGER DROVE IT TO WORK AND HOME EVERYDAY AND HE SAID THE CAR NEVER ACTED UP ON HIM. I LEFT THE DEALERSHIP AND 2 MILES DOWN THE ROAD IT STARTED ACTING UP. I HAD TO CALL THE SATURN CUSTOMER SERVICE NUMEROUS TIMES ABOUT THE PROBLEM. I WROTE THEM 2 LETTERS AND FINALLY WHEN I SENT THEM LEMON LAW PAPERS AND TOLD THEM THEY COULD BUY IT BACK THEY DECIDED THAT I NEEDED A NEW TRANSMISSION. IN THE 3 MONTHS TRYING TO GET THIS PROBLEM FIXED SATURN REPLACED THE CRUISE CONTROL SWITCH, THE INPUT/OUTPUT SPEED SENSOR AND COVER GASKET, THEN THEY REPLACED THE COVER ASSEMBLY, VARIABLE DRIVE AND DRIVEN PULLEY A AND NOW THE WHOLE TRANSMISSION IS BEING REPLACE. IT IS NOW IN THE SHOP FOR WHO KNOWS HOW LONG AND THEN IT WILL BE FOR SALE. *NM