NHTSA Complaint #10135368 — 2002 FORD EXPLORER AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

Complaint Details

ODI Number	10135368
Vehicle	2002 FORD EXPLORER
Component	AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Date of Incident	August 29, 2005
Date Filed	September 6, 2005
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	DC

Consumer Description

I HAVE HAD TO HAVE MY VEHICLE SERVICED FOR THE AIRBAG LIGHT STAYING ON TWO TIMES IN THE PAST. BOTH TIMES I WAS TOLD IT WAS A PROBLEM WITH THE SENSOR FOR THE AIRBAG. THE LIGHT CAME ON AGAIN ABOUT ONE MONTH AGO AND I TOOK IT TO BE SERVICED AGAIN LAST WEEK. THIS TIME I WAS TOLD IT WAS AN "ELECTRICAL WIRING PROBLEM" WITH MY FORD 2002 EXPLORER THAT WAS CAUSING THE LIGHT TO STAY ON. REPAIR WAS A WHOPPING 487.00. FIRST, I AM WONDERING WHY THEY DIDN'T DISCOVER THIS PROBLEM ON THE PRIOR TWO OCCASIONS AND SECONDLY, I HAVE SINCE DISCOVERED THAT A CO-WORKER HAS ALSO HAD TO HAVE HER FORD ESCAPE SERVICED 4 TO 6 TIMES FOR THE SAME PROBLEM. THE LAST TIME, SHE WAS TOLD IT WAS THE SENSOR. HER AIRBAG LIGHT HAS SINCE CAME ON AGAIN. IS THIS A SYSTEMIC PROBLEM WITH THE FORD FAMILY OF SUVS?*JB

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