NHTSA Complaint #10135096 — 2004 KIA SEDONA

DT: THE CONTACT OWNS A 2004 KIA SEDONA MINI VAN. THE CONTACT STATED THEIR RECALL 03V158000 CONCERNING ABS BRAKES WAS ISSUED IN 2003 FOR THE 2003 KIA SEDONA. THIS VEHICLE WAS HAVING THE SAME PROBLEM AS STATED IN THE RECALL. HOWEVER THE MANUFACTURER WILL NOT INCLUDE 2004 IN THE RECALL. FRONT ENDS SHIMMIED WHILE BRAKING. SHE WAS CONCERNED BECAUSE THE RECALL STATED THAT THIS COULD CAUSE EXTENDED STOPPING DISTANCES AND RESULT IN A CRASH. KIA HAS TURNED THE ROTORS AND PADS FOUR TIMES. WHILE MAKING A HARD STOP WHEN COMING OFF OF A FREEWAY THE FRONT END, STEERING WHEEL, AND THE ENTIRE VEHICLE SHOOK AND SHIMMIED. THE CONTACT HAD THIS PROBLEM SINCE THE PURCHASE OF THE VEHICLE ON MARCH 14, 2004. THE DEALERSHIP AND MANUFACTURER WERE NOT WILLING TO REPAIR THE VEHICLE RIGHT NOW UNDER THE RECALL. SHE WAS IN TOUCH WITH ARBITRATION, AND WITH CONSUMER AFFAIRS TO POSSIBLY APPLY THE LEMON LAW FOR THIS VEHICLE. SHE HAS A LETTER THAT WAS WRITTEN FROM KIA GENERAL SALES MANAGER, WHERE SHE TAKES VEHICLE IN FOR SERVICE. THE LETTER STATED: THAT 2003 RECALL CAME FROM KIA MOTOR CORPORATION NOT FROM DEALERSHIP. THEREFORE, SHE MIGHT QUALIFY FOR THE LEMON LAW. ALSO, TOLD HER TO PURSUE THE PROBLEM THAT WAY. THE CONTACT HAS COPIES OF THE LETTERS AVAILABLE FROM THE AGENCIES THAT SHE CORRESPONDED WITH. THE CONSUMER ALSO HEARD A TICKING NOISE COMING FROM THE ENGINE *AK *NM