NHTSA Complaint #10134079 — 2003 DODGE GRAND CARAVAN

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	10134079
Vehicle	2003 DODGE GRAND CARAVAN
Component	STEERING:RACK AND PINION
Date of Incident	August 24, 2005
Date Filed	August 24, 2005
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	00

Consumer Description

DT: THE CONTACE OWNS A 2003 DODGE GRAND CARAVAN SPORT. THE THERE ARE APPROXIMATELY 20,000 MILES ON THE TIRES. THE SERVICE DEALER STATES THAT ONE OF THE TIRES HAS LESS THAN TREAD, THE OTHER THREE HAVE APPROXIMATELY TREAD. THE TIRES ARE UNSAFE IN THE SNOW AND RAIN. VIBRATION IN THE VEHICLE WHILE IN REVERSE OR WHEN SLOWLING. HE HAS NOTICED THE SOUNDS BECAUSE OF THE VIBRATION. THE DEALER SUGGESTED THE CONSUMER MAY HAVE TOWED SOMETHING TO CAUSE THE TIRES TO WEAR, BUT THE CONTACT SAID THE VEHICLE WAS ONLY USED UNDER NORMAL CIRCUMSTANCES. THE CONTACT FELT IT MAY BE FROM THE FRONT END BEING OUT OF ALIGNMENT FROM THE MANUFACTURER. THE CONTACT STATED RACK AND PINION STEERING WASA REPLACED. THE DEALER WILL EXTEND THE WARRANTY ON THE TIRES, BUT WILL NOT REPLACE THE TIRES. *AK

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