NHTSA Complaint #10133974 — 2000 JAGUAR S-TYPE VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10133974
Vehicle	2000 JAGUAR S-TYPE
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	February 9, 2005
Date Filed	August 23, 2005
Mileage	51,740 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	00

Consumer Description

THREE EVENTS OF WINDOW MECHANISM BREAKING WITHIN A SIX MONTH PERIOD. WHILE PARKED TRIED OPENING WINDOW FOR AIR FLOW, ALL THREE TIMES. DEALER WAS CONTACTED AND REPAIRED THE THREE WINDOWS. NO TESTS FOR DEFECTS WERE DONE. REPLACEMENTS COSTS APPROX $600, $355 AND HALF OF THE THIRD WINDOW REPLACEMENT COST WAS COVERED BY THE DEALER. JAGUAR REFUSED ANY STATISTICS ON THIS TYPE OF REPAIR AND REFUSED REFERRAL TO A SUPERVISOR. WINDOW TINT WAS DAMAGED IN EACH CASE. JAGUAR REFUSED ANY LIABILITY DUE TO NON-PURCHASE OF EXTENDED WARRANTY, ALTHOUGH EXTENDED WARRANTY DOES NOT COVER WINDOWS.

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