NHTSA Complaint #10133794 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10133794
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 11, 2005
Date Filed	August 22, 2005
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

DT: CONSUMER COMPLAINED ABOUT TRANSMISSION PROBLEMS. WHILE DRIVING 65 MPH THE TRANSMISSION LOCKED. THE VEHICLE SLOWED DOWN, OPERATING AT A REDUCED SPEED, AND THEN THE ENGINE SUDDENLY SHUT OFF. THE CAR COASTED TO THE SIDE OF THE ROAD. CONSUMER INSPECTED VEHICLE AND FOUND NOTHING. GOT BACK INTO VEHICLE ABOUT 10 MINUTES AFTER THE OCCURRENCE, RESTARTED THE VEHICLE, AND DROVE TO A DEALERSHIP ABOUT 5 MILES DOWN THE ROAD AND THE CAR WAS MAKING FUNNY NOISES. DEALERSHIP SAID THE TRANSMISSION HAD A SOLENOID PROBLEM THAT CAUSED IT TO LOCK. DEALER KEPT CAR ABOUT WEEK AND A HALF. THE SOLENOID VALVE SHIFT WAS REPLACED ALONG WITH THE TRANSMISSION PAN AND GASKET. THIS LASTED ABOUT 2 WEEKS AND AGAIN THIS PROBLEM RECURRED . THE TRANSMISSION DID NOT LOCK AT THIS TIME BUT THE TRANSMISSION SLIPPED. VEHICLE IS CURRENTLY AT DEALER FOR AN IGNITION PROBLEM. THE DEALER COULD DUPLICATE THE PROBLEM, BUT THEY DO NOT KNOW WHAT WAS CAUSING THIS. *AK

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