NHTSA Complaint #10133751 — 1999 VOLVO S70

THE ENGINE THROTTLE CONTROL LIGHT ACTIVATED SPORADICALLY BEGINNING IN JULY, 2005. I NOTICED THAT THE CAR WAS NOT PERFORMING ADEQUATELY WHEN GOING UPHILL OR IN SEVERE HEAT. MY HUSBAND CONTACTED THE VOLVO DEALERSHIP IN ALLENTOWN, PA WHERE WE PURCHASED THE VEHICLE. HE WAS TOLD THAT THE COST TO REPAIR SAME WOULD BE OVER $800. WE DECIDED TO PASS ON THIS REPAIR DUE TO THE COST AND THOUGHT THAT ANOTHER AUTO SERVICE MECHANIC COULD PERFORM THE REPAIRS AT A LESSER PRICE. APPROXIMATELY 3 WEEKS LATER, THE ETS LIGHT WAS ACTIVATED ON EVERY OCCASION THAT THE VEHICLE WAS USED. SINCE A SECOND MECHANIC (NOT AFFILIATED WITH VOLVO) STATED THAT HE WAS UNABLE TO DO THE REPAIRS, WE DECIDED TO CONTACT ANOTHER VOVLO DEALERSHIP. THE REPAIR OF THE THROTTLE BODY AND ETM "RELOAD" WAS PERFORMED BY A VOLVO OF FORT WASHTINGTON, PA AT A COST OF OVER $800 ON AUGUST 17, 2005. AFTER READING THE NUMBER OF COMPLAINTS THAT NHTSA RECEIVED ON THIS VERY SAME PROBLEM AND THE POTENTIAL FOR INJURY, WE DECIDED TO HAVE THE REPAIR PERFORMED. WE DID CONTACT VOLVO IN ROCKLEIGH, NJ VIA EMAIL AND RECEIVED AN INITIAL RESPONSE FROM A MR. JOHN WILLETS REQUESTING INFORMATION ON OUR VIN NUMBER AND MILEAGE. WE SUPPLIED SAID INFORMATION ON THE SAME DATE (AUGUST 10, 2005). WE DID NOT HEAR BACK FROM HIM DESPITE REPEATED REQUESTS VIA EMAIL. WE HAD TO PAY THIS EXPENSIVE REPAIR BILL TO ENSURE THE SAFETY OF OUR FAMILY.