NHTSA Complaint #10133498 — 2002 MERCURY SABLE

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10133498
Vehicle	2002 MERCURY SABLE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Date of Incident	August 17, 2005
Date Filed	August 19, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

THE AIR BLEND DOOR ON MY 2002 MERCURY SABLE BROKE FOR THE THIRD TIME THIS WEEK. IT IS MY UNDERSTANDING THAT THIS HAPPENS TO MANY FORD CUSTOMERS. THIS TIME WHEN IT BROKE, THE HVAC SYSTEM WAS STUCK ON HEATING. HOWEVER, IT CAN ALSO BECOME STUCK IN A/C MODE WHICH WOULD PRESENT A PROBLEM IN THE WINTER IF ATTEMPTING TO DEFOG OR DEFROST THE WINDSHIELD. MY DEALER FIXED THE DEFECTIVE PART THE LAST TWO TIMES, AND I'M SURE THEY'LL FIX IT AGAIN.

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