NHTSA Complaint #10133331 — 2003 CHEVROLET MALIBU SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	10133331
Vehicle	2003 CHEVROLET MALIBU
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	July 15, 2005
Date Filed	August 18, 2005
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

BRAKES (ROTORS AND FRONT PADS) KEEP NEEDING TO BE REPLACE. FIRST AT 14,000 MILES AND THEN AGAIN AT 28,000 MILES. THE FIRST TIME THEY WERE REPLACED UNDER THE 36,000 MILE WARRANTY, BUT THE SECOND TIME THE DEALER REFUSED TO DO IT UNDER THE WARRANTY AND WANTED $500 FOR JOB. DEALER FIRST SAID THE REAR BRAKES WERE NOT ADJUSTED BUT WOULDN'T BLAME THE SELF ADJUSTERS THAT SHOULD KEEP THEM ADJUSTED. THEN THEY SAID THAT IT WAS MY DRIVING HABITS, REFUSING TO REFER TO ALL THE OTHER COMPLAINTS ABOUT MALIBU'S BRAKES AND THE FACT THAT NONE OF MY OTHER CARS HAVE EVER HAD BRAKES WERE OUT SO SOON. NOW THEY SAY IT IS "NORMAL" FOR MALIBU BRAKES TO WEAR OUT AFTER 14,000 MILES AND AGAIN THEY WON'T COVER THEM UNDER WARRANTY. BRAKES DO NOT WEAR OUT AFTER 14,000 MILES. *JB

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