NHTSA Complaint #10230863 — 2003 CHEVROLET MALIBU

TL*THE CONTACT OWNS A 2003 CHEVROLET MALIBU. ON MAY 25, 2008, WHILE DRIVING 40 MPH, THE VEHICLE BEGAN ACCELERATING FASTER THAN NORMAL. THE CONTACT HAD TO MERGE OUT OF TRAFFIC. SHE COULD NOT FEEL THE BRAKES WORKING AND SPED THROUGH A STOP SIGN. SHE DROVE INTO A PARKING LOT TO AVOID CRASHING INTO OTHER VEHICLES. THE VEHICLE FINALLY STOPPED WHEN IT CRASHED INTO AN EMBANKMENT. THE FRONT DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS TAKEN TO THE BODY SHOP TO REPLACE THE DRIVER'S SIDE DOOR AND HEADLAMP. THE MANUFACTURER STATED THAT AN INVESTIGATOR WOULD INVESTIGATE THE FAILURE. THEY ARE CURRENTLY STATING THAT DUE TO THE BODY WORK THAT WAS PERFORMED ON THE VEHICLE, THEY WILL NOT INVESTIGATE THE ACCELERATION FAILURE, ONLY THE AIR BAG FAILURE. THE CONTACT HAS A BACK INJURY THAT WAS AGGRAVATED DUE TO THE CRASH. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 24,000.