NHTSA Complaint #10133170 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10133170
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 10, 2005
Date Filed	August 17, 2005
Mileage	26,205 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

DT: CONTACT STATED 2002, FORD EXPLORER HAS BEEN HAVING SHIFTING PROBLEMS. HE NOTICED THE PROBLEM OCCURRING AT 26,000 MILES . IT WAS SHIFTING VERY HARD. HE WILL BE DRIVING WHEN THE CAR WILL NOT SHIFT INTO SECOND OR THIRD GEARS, IT WILL SLIP INTO NEUTRAL, THE CAR WILL SLOW DOWN IN TRAFFIC AND CAUSE A SAFETY HAZARD. HE HAD THE TRANSMISSION RE PROGRAMMED. IT HELPED IT TWICE; BUT THEN IT STARTED DOING THE SAME THING. THE THIRD TIME THE CONTACT WENT BACK TO DEALER AND THEY WOULD NOT REPROGRAM IT AGAIN. HE THOUGHT THE TRANSMISSION FAILED. SECOND AND THIRD GEARS GEAR WERE NOT SHIFTING PROPERLY. FOUND IDENTICAL PROBLEMS ON THE INTERNET. THERE WAS 62,000 MILES ON THE CAR. IT STARTED HAPPENING AROUND 2003 AND HAS GOTTEN PROGRESSIVELY WORSE.*AK

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