NHTSA Complaint #10132669 — 2003 CHEVROLET IMPALA STRUCTURE

Complaint Details

ODI Number	10132669
Vehicle	2003 CHEVROLET IMPALA
Component	STRUCTURE
Date of Incident	February 3, 2004
Date Filed	August 12, 2005
Mileage	28,194 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

DT: THE DASH WAS CAVING IN, THE WINDSHIELD WAS OFF LEVEL AND THERE WAS KNOCKING IN THE STEERING, THE UNDERNEATH FRAME WAS HANGING DOWN ON THE DRIVER'S SIDE; THERE WAS A GAP IN THE CONNECTION OF THE REAR PASSENGER'S SIDE DOOR, AND OTHER PROBLEMS. THE CONSUMER HAD THE ROTORS REPLACED, AND THE WHEELS ALIGNED. THEN, THE CONSUMER TOOK VEHICLE TO A DEALERSHIP AND THEY TOLD HER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE CONTACTED THE MANUFACTURER, WHO TOLD HER THAT THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS OUT OF WARRANTY. THE CONSUMER STATED THAT AT FIRST THERE WAS A PROBLEM WITH THE STEERING AND THEY REPLACED GEAR SHAFT.*AK

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