NHTSA Complaint #10132526 — 2004 CHRYSLER PACIFICA

DT: THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. SHE PURCHASED THE CAR IN MARCH OF 2005 . SHE HAD TO GO BACK TO THE DEALER EVERY WEEKEND SINCE PURCHASING THE VEHICLE EXCEPT FOR THE MONTH OF JUNE. THE VEHICLE WAS MAKING A CLANKING NOISE DUE TO TRANSFER CASE MALFUNCTIONING. TRANSFER CASE WAS REPLACED PREVIOUSLY IN APRIL, 2005, AND NEEDED TO BE REPLACED AGAIN. ALSO, VEHICLE SURGED WHILE DRIVING. . SHE FELT UNSAFE DRIVING VEHICLE. THE MANUFACTURER SAID THAT THE DEALER HAS TO TAKE CARE OF THE VEHICLE AND HAS TO GET A SERVICE REPRESENTATIVE TO INSPECT THE VEHICLE. THE CONTACT FELT THAT UNTIL SOMETHING WAS RESOLVED WITH THIS VEHICLE THERE WILL BE A FATALITY . THE VEHICLE WAS TAKEN TO THE DEALER FOR 17 TIMES FOR VARIOUS PROBLEMS.*AK