NHTSA Complaint #10131958 — 2004 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10131958
Vehicle 2004 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 39,328 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State GA

Consumer Description

I PURCHASED A 2004 DODGE DURANGO WITH THE HEMI ENGINE IN APRIL OF 2004. IN JULY 2004 THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE FAILED IMMEDIATELY. I HAD IT TOWED BACK TO THE DEALER SHIP (TOWNE & COUNTRY DODGE CONYERS GA). THEY FIXED IT AND DID NOT TELL ME WHAT IT WAS. IN MARCH 2005, THE SAME THING HAPPENED AGAIN. THIS TIME THEY REPLACED A VALVE SPRING IN THE 3TRD CYLINDER. TWO WEEKS AGO, IT HAPPENED AGAIN. THIS TIME THEY TOLD ME I NEEDED A NEW BATTERY. I COMPLAINED AND THEY RECHARGED THE OLD ONE. WHEN I WENT TO PICK IT UP, THERE WERE WARNING LIGHTS ON AND THE CD PLAYER DID NOT WORK. THEY ARE CHARGING ME TO DO A DIAGNOSTIC TEST. I HAVE COMPLAINED TO DODGE WITH NO SATISFACTION. *JB

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