NHTSA Complaint #10131455 — 2004 FORD F-350 SD

DT: 2004 FORD F350. THE VEHICLE TOOK OFF ON IT OWN AND QUIT. THE DEALERSHIP HAD THE VEHICLE FOR THREE WEEKS. THEY CALLED THE CONSUMER, AND TOLD HIM TO COME AND PICK UP VEHICLE BECAUSE THE RECALL HAS BEEN CANCELLED, THE REMEDY WILL NOT RECTIFY THE PROBLEM. CONSUMER CONTACTED FORD, THEY SENT AN ENGINEER TO THE DEALERSHIP, WHO COULD NOT FIND WHAT WAS WRONG WITH THE VEHICLE. HE WAS THE SECOND OWNER FOR THIS VEHICLE. FORD GAVE THE FIRST OWNER A NEW VEHICLE AND RESOLD THE DEFECTIVE TRUCK. THE CONSUMER STATED NONE OF THE RECALLS WERE HONORED. THERE WAS NO WARNING WHEN THE VEHICLE WAS NOT GOING TO WORK PROPERLY. THE VEHICLE LOST POWER AND BLACK SMOKE CAME OUT OF THE TAIL PIPE. THE SERVICE DEPARTMENT STATED THERE WAS SOMETHING WRONG WITH THE COMPUTER, AND THEY COULD NOT FIX IT. THE DEALERSHIP KNEW THE VEHICLE WAS NOT FIXED, AND THEY CONTINUED TO PUT IT BACK ON THE ROAD.