NHTSA Complaint #10130731 — 2002 CHRYSLER SEBRING UNKNOWN OR OTHER

Complaint Details

ODI Number	10130731
Vehicle	2002 CHRYSLER SEBRING
Component	UNKNOWN OR OTHER
Date of Incident	July 15, 2005
Date Filed	July 31, 2005
Mileage	32,558 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

AFTER DRIVING OFF THE LOT WITH A NEW 2002 CHRYSLER SEBRING LXI, CONSUMER OBSERVED A NOISE FROM THE LOWER DRIVERS SIDE AND FELT VIBRATION FROM THE STEERING COLUMN. THE NOISE IS A RATTLING NOISE THAT SOUNDS LIKE METAL SLAPPING OR TAPPING AGAINST METAL. THIS OCCURS REGULARLY AT HIGH AND LOW SPEEDS ONCE THE ENGINE REACHES NORMAL OPERATIONS (AFTER THE CAR HAS BEEN DRIVING FOR A FEW MINUTES). THE DEALER HAS BEEN NOTIFIED THREE TIMES AND HAS NOT SOLVED THIS PROBLEM. THEY RESULTED TO SAYING THAT THE NOISE IS FROM A TRANSAXLE SPLASH GUARD, BUT THEY TRIED TO RECREATE THE NOISE BY PUSHING THE SPLASH GUARD AGAINST THE TRANSAXLE, BUT THE NOISE DID NOT DISAPPEAR. *NM

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