NHTSA Complaint #10130446 — 2002 CHEVROLET AVALANCHE

DT: CONTACT STATED THE BRAKES HAD A GRINDING NOISE. CONTACT REPLACED THEM ON 7-23-05. HE PULLED THE WHEEL OFF, AND EVERY SINGLE BRAKE AND ROTOR WAS DEFECTIVE. THE PADS WERE DEFECTIVE. HE TOOK A SLEDGE HAMMER TO GET THEM OFF. THERE WAS INCH PAD TOUCHING THE BRAKES, AND THAT WAS THE ONLY THING STOPPING THE VEHICLE. REPLACED THEM, AND HE BROUGHT THE PARTS TO THE DEALER, WHO SAID THERE WAS NOTHING HE COULD DO. ALSO, CALLED GENERAL MOTORS, WHO INDICATED THAT THIS WAS NORMAL. THE CAR ONLY HAD 29,000 MILES ON IT. CONTACT HAD A BRAKE PROBLEM SINCE HE BOUGHT THE CAR. THERE WERE MORE PADS LEFT ON THE FRONT BRAKES, WHICH WAS UNCOMMON. THE BRAKE PADS WERE HARDER THAN THE ROTORS. IN ADDITION, THE REAR BRAKES WERE DEFECTIVE. THE DUST COVERS FOR THE REAR BRAKES WERE GONE . *AK THE BRAKES GAVE NO WARNING THAT THERE WAS A PROBLEM. THE EMERGENCY BRAKE DID NOT WORK. *JB